Return Policy
We are dedicated to ensuring your satisfaction with our products. Please review our return policy below for details.
Return Policy
We accept returns for both defective and non-defective products.
Eligibility Criteria for Returns:
- Products must be new, unused, and in their original condition (defective products are exempt from this requirement).
- The original packaging must be intact.
- A receipt or valid proof of purchase is required.
- Returns must be initiated within 30 days of receipt.
Important Note: Exchanges are not accepted at this time.
Return Method & Fees
- Return Method: Returns are processed by mail only.
- Free Return: We offer free return shipping for all eligible returns.
- Restocking Fees: There are no restocking fees.
Refund Processing
Refunds will be issued to the original payment method within 7 days of receiving and inspecting the returned product.
How to Initiate a Return
- Contact us at info@mommilytreasures.com to initiate a return.
- Our team will respond to your request within 2 business days.
- Follow the return instructions provided in your package or via email after your request is approved.
We aim to make your return process smooth and hassle-free. If you have any questions or concerns, please don’t hesitate to reach out!
Contact Information
Business name: Mommily Treasures
Company name: Thandee-James Ltd
Company number: 13814088
Business address:
22 Westfield Park
Wallsend
Newcastle Upon Tyne, NE28 8LB
United Kingdom
Contact:
Email: info@mommilytreasures.com
Telephone: +44-7471-045-850
Operating hours:
Monday to Friday: 9:00 AM – 5:00 PM (GMT)