Return Policy

We are dedicated to ensuring your satisfaction with our products. Please review our return policy below for details.


Return Policy

We accept returns for both defective and non-defective products.

Eligibility Criteria for Returns:

  • Products must be new, unused, and in their original condition (defective products are exempt from this requirement).
  • The original packaging must be intact.
  • A receipt or valid proof of purchase is required.
  • Returns must be initiated within 30 days of receipt.

Important Note: Exchanges are not accepted at this time.


Return Method & Fees

  • Return Method: Returns are processed by mail only.
  • Free Return: We offer free return shipping for all eligible returns.
  • Restocking Fees: There are no restocking fees.

Refund Processing

Refunds will be issued to the original payment method within 7 days of receiving and inspecting the returned product.


How to Initiate a Return

  1. Contact us at info@mommilytreasures.com to initiate a return.
  2. Our team will respond to your request within 2 business days.
  3. Follow the return instructions provided in your package or via email after your request is approved.

We aim to make your return process smooth and hassle-free. If you have any questions or concerns, please don’t hesitate to reach out!


Contact Information

Business name: Mommily Treasures
Company name: Thandee-James Ltd
Company number: 13814088

Business address:
22 Westfield Park
Wallsend
Newcastle Upon Tyne, NE28 8LB
United Kingdom

Contact:
Email: info@mommilytreasures.com
Telephone: +44-7471-045-850

Operating hours:
Monday to Friday: 9:00 AM – 5:00 PM (GMT)